Temporary Administrative and Professional Staffing Services (TAPS) (Schedule 736).  The link for each category will take you to the detailed service descriptions.

 

AMDEX Corporation provides a comprehensive array of technical support that enables our customers to harness the latest technology and make their organization more effective and competitive. Our team has significant expertise in staffing and managing a wide array of experienced professional, managerial and administrative personnel to support our clients’ missions. 

 

Products and ordering information in the Authorized ADP Schedule Price List are also available on the GSA Advantage! System. Agencies can browse GSA Advantage!  at www.gsaadvantage.gov.

 
 
capabilities

AMDEX Corporation is a SBA certified minority woman-owned and small disadvantaged business (SDB).

 

Following are the Contractor Site and Government Labor Categories for SIN 736-1, SIN 736-2, SIN 736-5. To get the most recent labor rates click here, please feel free to email us at gsataps@amdexcorp.com or contact our Contracts Administrator at 301-588-4000 ext 106.

 

LABOR CATEGORY DESCRIPTIONS FOR SIN 736 1

ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

Labor Category Offered:  Customer Service Representative III

Description: Serves as a leader to provide expertise, and ensure problem resolution in processing  orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Strong knowledge of  standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.  A strong degree of creativity and latitude is required.

 

Minimum Education: High school diploma or equivalent.

 

Minimum/General Experience: This position requires 2-3 years experience in the field or in a related area. Must have 1 year or more supervisory experience when leading tasks of four (4) or more; three (3) months of supervisory experience when leading three (3) or less persons; zero (0) months supervisory experience when leading a task of one (1) person.

 

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Labor Category Offered:  Customer Service Representative II

Description: Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.. Familiar with standard concepts, practices, and procedures within a particular field. Relies on considerable experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

 

Minimum Education: High school diploma or equivalent.

 

Minimum/General Experience:  This position requires 1 year of experience in the field or in a related area.

 

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Labor Category Offered:  Customer Service Representative I

Description: Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under direct supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

 

Minimum Education: High school diploma or equivalent.

 

Minimum/General Experience:  This position requires 0-1 year of experience in the field or in a related area.

 

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Labor Category Offered:  Human Resources (HR) Assistant

Description:  Provides support in functional areas of a human resources department, which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and training. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

 

Minimum Education:  An associate's degree in a related area.

 

Minimum/General Experience: This position requires 0-2 years of experience in the field or in a related area.

 

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Labor Category Offered:  Personnel Assistant III

Description:  Serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals and in providing information when it is necessary to consolidate data from a number sources, often with short deadlines. Screens applications for obvious rejections. Resolves conflicts in computer listings or other sources of employee information. Locates lost documents or reconstructs information using a number of sources. May check references of applicants when information in addition to dates and places of past work is needed, and judgment is required to ask appropriate routine follow-up questions. May provide guidance to lower level clerks. Supervisory review is similar to level II. AND/OR Performs routine personnel assignments beyond the clerical level, such as: orienting new employees to programs, facilities, rules on time and attendance, and leave policies; computing basic statistical information for reports on manpower profiles, EEO progress and accomplishments, hiring activities, attendance and leave profiles, turnover, etc.; and screening applicants for well-defined positions, rejecting those who do not qualify for available openings for clear cut reasons, referring others to appropriate employment interviewer. Guidance is provided on possible sources of information, methods of work, and types of reports needed. Completed written work receives close technical review from higher-level personnel office employees; other work may be checked occasionally.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience: This position requires at least 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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Labor Category Offered:  Data Entry Clerk III

Description:  Operates a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience:  This position requires at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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Labor Category Offered:  Data Entry Clerk II

Description:  Operates a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience:  This position requires at least 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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Labor Category Offered:  Data Entry Clerk I

Description:  Operates a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience:  This position requires 0 - 1 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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Labor Category Offered:  General Administrative Clerk

Description: Compiles and maintains records of business and office activities, perform a variety of clerical duties utilizing knowledge of system and procedures. Copies, compiles, tabulates and posts data to record books. Records orders, receives and gives information to customers, employees etc. Prepares bills, invoices, statements, and checks. Operates office machines and equipment. Opens and routes incoming mail, answers correspondence and adjust complaints. Usually under direct supervision from a supervisor or manager.

 

Minimum Education: High School diploma or equivalent.

 

Minimum/General Experience: This position requires at least 1 year of experience in the field or in a related area.

 

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Labor Category Offered:  Accounting Clerk III

Description: Uses a knowledge of double entry bookkeeping in performing one or more of the following: Posts actions to journals, identifying subsidiary accounts affected and debit and credit entries to be made and assigning proper codes; reviews computer printouts against manually maintained journals, detecting and correcting erroneous postings, and preparing documents to adjust accounting classifications and other data; or reviews lists of transactions rejected by an automated system, determining reasons for rejections, and preparing necessary correcting material. On routine assignments, employee selects and applies established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used are reviewed for technical accuracy.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience: This position requires 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.

 

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Labor Category Offered:  Accounting Clerk 

Description: Performs daily accounting activities such as, maintenance of the general ledger and preparation of various accounting statements and financial reports. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected.

 

Minimum Education:  High School diploma or its equivalent.

 

Minimum/General Experience: This position requires at least 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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Labor Category Offered:  Security Assistant I 

Description: Responsible for reviewing specific government forms regarding personnel and facility work clearances. Reviews requests and takes appropriate action, e.g. forward action for processing, reject action for deficient information. Sorts and routes hardcopy documentation of security clearance forms to the appropriate persons.

 

Minimum Education: High School or equivalent.

 

Minimum/General Experience: Must possess basic PC skills.  General knowledge of personnel or facility security would be beneficial and considered an advantage. Must have 3 years of job related experience. 

 

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Labor Category Offered:  Administrative Assistant II

Description:  Provides administrative support to an individual or office. Supplies information, maintains files, schedules appointments, produces correspondence and otherwise relieves officials of minor administrative and business detail. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under little supervision; typically reports to a supervisor or manager. A large degree of creativity and latitude is required.

 

Minimum Education:  High school diploma or equivalent.

 

Minimum/General Experience: This position requires  3-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.

 

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Labor Category Offered:  Administrative Assistant I

Description:  Provides administrative support to an individual or office. Supplies information, maintains files, schedules appointments, produces correspondence and otherwise relieves officials of minor administrative and business detail. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

 

Minimum Education:  High school diploma or equivalent.

 

Minimum/General Experience: This position requires  2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.

 

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Labor Category Offered:  Receptionist

Description Operates a single-position telephone switchboard or console, used with a private branch exchange (PBX) system to relay incoming, outgoing, and intra-system calls and acts as a receptionist greeting visitors, determining nature of visits and directing visitors to appropriate persons. Work may also involve other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. May also type and perform other routine clerical work, usually while at the switchboard or console, which may occupy the major portion of the worker's time.

 

Minimum Education: High school diploma or its equivalent.

 

Minimum/General Experience: This position requires  at least 0-1 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.

 

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Labor Category Offered:  Secretary I, II, III

DescriptionProvides principal secretarial support in an office, usually to one individual, and, in some cases, also to the subordinate staff of that individual. Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff. Works fairly independently, receiving a minimum of detailed supervision and guidance. Performs varied clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

 

Classification by Level

Secretary jobs, which meet the required characteristics, are matched at one of five levels according to two factors: (a) Level of the secretary's supervisor within the overall organizational structure, and (b) level of the secretary's responsibility. The table following the explanations of these factors indicates the level of the secretary for each combination of factors.

 

Level of Secretary's Supervisor (LS)

Secretaries should be matched with one of the three LS levels below that best describes the organization of the secretary's supervisor.

 

LS-1

Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings.

 

LS-2

Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc.; supervisor usually directs staff through intermediate supervisors; and internal procedures and administrative controls are formal. An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups, which meet the LS-2 definition. Therefore, it is not unusual for one LS-2 supervisor to report to another LS-2 supervisor.

The presence of subordinate supervisors does not by itself mean LS-2 applies, e.g., a clerical processing organization divided into several units, each performing very similar work, is placed in LS-1.

 

In smaller organizations or industries such as retail trades, with relatively few organizational levels, the supervisor may have an impact on the policies and major programs of the entire organization, and may deal with important outside contacts as described in LS-3.

 

LS-3

Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a managerial level) with several subdivisions at each level. Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Executive typically has: Financial decision-making authority for assigned program(s); considerable impact on the entire organization's financial position or image; and responsibility for, or has staff specialists in, such areas as personnel and administration for assigned organization. Executive plays an important role in determining the policies and major programs of the entire organization, and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues.

Level of Secretary's Responsibility (LR)

This factor evaluates the nature of the work relationship between the secretary and the supervisor or staff, and the extent to which the secretary is expected to exercise initiative and judgment. Secretaries should be matched at the level best describing their level of responsibility. When a position's duties span more than one LR level, the introductory paragraph at the beginning of each LR level should be used to determine which of the levels best matches the position. (Typically, secretaries performing at the higher levels of responsibility also perform duties described at the lower levels.)

LR-1 carries out recurring office procedures independently. Selects the guideline or reference, which fits the specific case. Supervisor provides specific instructions on new assignments and checks completed work for accuracy. Performs varied duties including or comparable to the following:

1.  Responds to routine telephone requests, which have standard answers; refers calls and visitors to appropriate staff. Controls mail and assures timely staff response; may send form letters;

2.  As instructed, maintains supervisor's calendar, makes appointments, and arranges for meeting rooms;

3.  Reviews materials prepared for supervisor's approval for typographical accuracy and proper format;

4.  Maintains recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans;

5.  Requisitions supplies, printing, maintenance, or other services. Types, takes and transcribes dictation, and establishes and maintains office files.  

 

LR-2 Handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following:

 

1.  Screens telephone calls, visitors, and incoming correspondence; personally responds to requests for information concerning office procedures; determines which requests should be handled by the supervisor, appropriate staff member or other offices. May prepare and sign routine, non-technical correspondence in own or supervisor's name;

2.  Schedules tentative appointments without prior clearance. Makes arrangements for conferences and meetings and assembles established background materials, as directed. May attend meetings and record and report on the proceedings;

3.  Reviews outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assures that proper clearances have been obtained, when needed;

4.  Collects information from the files or staff for routine inquiries on office program(s) or periodic reports. Refers non-routine requests to supervisor or staff;

5.  Explains to subordinate staff supervisor's requirements concerning office procedures. Coordinates personnel and administrative forms for the office and forwards for processing.  

LR-3 Uses greater judgment and initiative to determine the approach or action to take in non-routine situations. Interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

1.  Based on a knowledge of the supervisor's views, composes correspondence on own initiative about administrative matters and general office policies for supervisor's approval;

2.  Anticipates and prepares materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered;

3.  Reads publications, regulations, and directives and takes action or refers those that are important to the supervisor and staff;

4.  Prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions;

5.  Advises secretaries in subordinate offices on new procedures; requests information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc. Shifts clerical staff to accommodate workload needs. 

Excludes secretaries performing any of the following duties:

 

Acts as office manager for the executive's organization, e.g., determines when new procedures are needed for changing situations and devises and implements alternatives; revises or clarifies procedures to eliminate conflict or duplication; identifies and resolves various problems that affect the orderly flow of work in transactions with parties outside the organization.

 

Prepares agenda for conferences; explains discussion topics to participants; drafts introductions and develops background information and prepares outlines for executive or staff member(s) to use in writing speeches.

 

Advises individuals outside the organization on the executive's views on major policies or current issues facing the organization; contacts or responds to contact from high-ranking outside officials (e.g., city or State officials, members of Congress, presidents of national unions or large national or international firms, etc.) in unique situations. These officials may be relatively inaccessible, and each contact typically must be handled differently, using judgment and discretion.

 

Minimum Education: High school diploma or equivalent - Secretary I. Associate degree or equivalent - Secretary II. Bachelor's degree or equivalent - Secretary III.

 

Minimum/General Experience: This position requires 0-12 months of experience for Secretary I, 1-2 years of experience for Secretary II, and 3-5 years of experience for Secretary III. Familiar with standard concepts, practices, and procedures within a particular field.

 

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Labor Category Offered:  Executive Secretary

Description:  Relieves the executive of administrative type functions in order to increase the time an executive has available for executive level responsibilities. May handle a wide variety of situations and conflicts involving the clerical and administrative function of the office. Relies on experience and judgment to plan and accomplish goals. May direct and lead the work of others. Typically reports to an executive. A wide degree of creativity and latitude is expected.

 

Minimum Education: An associate's degree or its equivalent.

 

Minimum/General Experience: This position requires  at least four (4) years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.

 

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LABOR CATEGORY DESCRIPTIONS FOR SIN 736 2 AUTOMATIC DATA PROCESSING OCCUPATIONS 

Labor Category Offered: Management Consultant III

Description: Serve as a conduit to interface with the Contractor's Management Team to ensure problem resolution and customer satisfaction for individual delivery orders. Demonstrate working experience in Project Management as a Program Manager in Software Development and/or Maintenance Task using a Structured Development Methodology. Knowledge of software/systems development and familiarity with the Capability Maturity Model (CMM) highly desirable in information technology areas.

 

Minimum Education: Master's Degree

 

Minimum/General Experience: Experience should include in-depth knowledge of project planning, including Precedence Network Scheduling, Earned Value Management (EVM), and resource loading/analysis. Develop detailed Project Work Plans, Supervisory and administrative direction for administrative personnel. Review work products for correctness, adherence to the design/concept and to user standards, and be responsible for progress in accordance with schedules. Ten (10) years experience required.

 

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Labor Category Offered:  Business Process Consultant III

Description: Develops business requirements and business processes re-engineering methodologies. Solves application and process related problems by creating detail process and system design specifications; and works with other areas across the business units to support a total solution approach. Communicates business requirements for reports and applications development. Facilitates collaboration within and across business units and across IT functions. Resolves problems and improves business units’ technical environments.

 

Minimum Education: Bachelor’s Degree in Business, Human Resources Management or a related field. An MBA or MPA is preferred.

 

Minimum/General Experience: Specialized experience should include at least eight (8) years of experience in reengineering large scale business processes. General experience will include at least ten (10) years in business process reengineering.

 

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Labor Category Offered:  Business Process Consultant II

Description: Develops business requirements and business processes re-engineering methodologies. Solves application and process related problems by creating detail process and system design specifications; and works with other areas across the business units to support a total solution approach. Communicates business requirements for reports and applications development. Facilitates collaboration within and across business units and across IT functions. Resolves problems and improves business units’ technical environments.

 

Minimum Education: Bachelor’s Degree in Business, Human Resources Management or a related field. An MBA or MPA is preferred.

 

Minimum/General Experience: Specialized experience should include at least six (6) years of experience in reengineering large scale business processes. General experience will include at least eight (8) years in business process reengineering.

 

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Labor Category Offered:  Quality Assurance Consultant II

Description: Provides quality management for information systems using the standard methodologies, techniques, and metrics for assuring product quality and key activities in quality management. Establish capable processes, monitoring and control of critical processes and product mechanisms for feedback of performance, implementation of an effective root cause analysis and corrective action system, and continuous process improvement. Provides strategic quality plans in targeted areas of the organization. Provides quality assurance (QA) strategies to ensure continuous regulations and customer requirements. Develops and implements life cycle and QA methodologies, and educates and implements QA metrics.

 

Minimum Education: Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems or other related discipline. A Master’s degree preferred.

 

Minimum/General Experience: Specialized experience should include at least six (6) years experience working with statistical methods and quality standards. Must have good QA/process knowledge and possess superior written and verbal communication skills. General experience will include at least eight (8) years information systems quality assurance experience.

 

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Labor Category Offered:  Risk Assessment Consultant III

Description: Manages the identification and reporting on risk assessments and updates evaluations in order to determine and forecast operational needs and changes. Provides presentations on reporting and operational enhancements and metrics with special focus on variance analysis. Establish risk management policies and procedures, and guidelines on risk limits. Provides fraud expertise on services to internal and external customers. Develops system enhancements and meaningful reporting and operational management reporting tools and web-based tools and programs to manage, prevent, and mitigate risks. Identifies problems and recommends solutions to risk assessments.

 

Minimum Education: Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems or other related discipline. A Master’s degree preferred.

 

Minimum/General Experience: Specialized experience should include at least eight (8) years experience in IT risk assessment. General experience will include at least ten (10) years of risk assessment experience.

 

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Labor Category Offered:  Risk Assessment Consultant II

Description: Manages the identification and reporting on risk assessments and updates evaluations in order to determine and forecast operational needs and changes. Provides presentations on reporting and operational enhancements and metrics with special focus on variance analysis. Establish risk management policies and procedures, and guidelines on risk limits. Provides fraud expertise on services to internal and external customers. Develops system enhancements and meaningful reporting and operational management reporting tools and web-based tools and programs to manage, prevent, and mitigate risks. Identifies problems and recommends solutions to risk assessments.

 

Minimum Education: Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems or other related discipline. A Master’s degree preferred.

 

Minimum/General Experience: Specialized experience should include at least six (6) years experience in IT risk assessment. General experience will include at least eight (8) years of risk assessment experience. 

 

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Labor Category Offered:  Information Technology Architect III

Description: Provides expertise in the most current principles and practices of architecture data management systems and experience in large system designs, and with data modeling in the information management arena. Provides expertise in modeling and organizing information to facilitate support of projects or information architectures. Provides guidance on how and what to data and process model. Primarily deals with transition planning from legacy to modern systems by concentrating on information flows, data exchange, and data translation standardization services.

 

Minimum Education: Bachelor’s Degree in Engineering, Computer Science, Mathematics or other related discipline. A Master’s degree preferred.

 

Minimum/General Experience: At least ten (10) years experience planning, designing, building, and implementing IT systems. At least seven (7) years of the required 10 years of experience must be in the direct supervision and management of major projects that involve providing professional support services and/or the integration, implementation and transition of large complex system and subsystem architectures. Must have led or been chief architect in major IT implementation efforts. Must demonstrate a broad understanding of client IT environmental issues and solutions. Must demonstrate advanced abilities to team and mentor and possess demonstrated excellence in written and verbal communication skills.

 

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Labor Category Offered:  Information Technology Architect II

Description: Provides expertise in the most current principles and practices of architecture data management systems and experience in large system designs, and with data modeling in the information management arena. Provides expertise in modeling and organizing information to facilitate support of projects or information architectures. Provides guidance on how and what to data and process model. Primarily deals with transition planning from legacy to modern systems by concentrating on information flows, data exchange, and data translation standardization services.

 

Minimum Education: Bachelor’s Degree in Engineering, Computer Science, Mathematics or other related discipline. A Master’s degree preferred.

 

Minimum/General Experience: At least eight (8) years experience planning, designing, building, and implementing IT systems. At least five (5) years of the required 8 years of experience must be in the direct supervision and management of major projects that involve providing professional support services and/or the integration, implementation and transition of large complex system and subsystem architectures. Must demonstrate a broad understanding of client IT environmental issues and solutions. Must demonstrate abilities to team and mentor and possess demonstrated excellence in written and verbal communication skills.

 

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Labor Category Offered: EC/EDI Consultant III