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Labor Category Descriptions
CLIN 1 - Project Manager Senior
Responsible for all aspects of
the development and implementation of assigned projects and provides a single point of
contact for those projects. Takes projects from original concept through final
implementation. Interfaces with all areas affected by the project including end
users, computer services, and client services. Defines project scope and
objectives. Develops detailed work plans, schedules, project estimates, resource
plans, and status reports. Conducts project meetings and is responsible for project
tracking and analysis. Ensures adherence to quality standards and reviews project
deliverables. Manages the integration of vendor tasks and tracks and reviews vendor
deliverables. Provides technical and analytical guidance to project team.
Recommends and takes action to direct the analysis and solutions of problems.
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CLIN 2 - Client/Server Network Architect
Top-level technical expert
responsible for design and development of a client/server environment. Develops
strategy of client/server system and the design infrastructure necessary to support that
strategy. Advises on selection of technological purchases with regards to
processing, data storage, data access, and applications development. Sets standards
for the client/server relational database structure for the organization (SQL, ORACLE,
SYBASE, etc.). Advises of feasibility of potential future projects to management.
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CLIN 3 Data Architect
Under general supervision,
works in a data warehouse environment, which includes data design, database architecture,
metadata, and repository creation. Translates business needs into long-term
architecture solutions. Defines, designs, and builds dimensional databases.
Responsible for developing data warehousing blueprints, evaluating hardware and software
platforms, and integrating systems. Evaluates reusability of current data for
additional analyses. Conducts data cleaning to rid the system of old, unused, or
duplicate data. Reviews object and data models and the metadata repository to
structure the data for better management and quicker access. Typically requires two
to four years of experience.
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CLIN 4 ERP Business Analyst -
Intermediate
Under general supervision,
serves as subject matter expert associated with content, processes, and procedures
associated with enterprise applications. Applies functional knowledge to design and
customize workflow systems that provide seamless integration for client/server
applications. Writes functional requirements, develops test plans, and works with
production issues.
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CLIN 5 ERP Business Analyst - Senior
Under general direction,
serves as senior subject matter expert associated with content, processes, and procedures
associated with ERP. Defines detailed requirements, analyzes business needs, and
validates solutions with the client. Details requirements through product
development and other functions to support the project team. Monitors other business
analysts in software development methods and processes and implementation of those
methods. Evaluates development projects and assists in tailoring the development
process to meet the project needs.
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CLIN 6 ERP Programmer
Under general supervision,
works primarily in ERP client/server enterprise application. Designs and develops
all aspects of data conversion. Builds application tables, panels, and
reports. Codes individual modules and complex functions. Develops application
tables, panels, and reports for projects. Responsible for software integration and
external interface development. Troubleshoots and resolves testing issues.
Responsible for technical documentation.
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CLIN 7 Information Services
Consultant
Top-level technical expert
supporting unlimited end user groups. Works with user groups to solve business
problems with available technology including hardware, software, databases, and
peripherals. Requires high level of diverse technical experience related to studying
and analyzing systems needs, systems development, systems process analysis, design, and
re-engineering. Has skills and experience related to business management, systems
engineering, operations research, and management engineering. Typically requires
specialization in particular software or business application utilized in an end user
environment. Keeps abreast of technological developments and applications.
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CLIN 8
Information Systems Training Specialist - Intermediate
Under general supervision,
organizes and conducts moderately complex training and educational programs for
information systems or user personnel. Maintains records of training activities,
employee progress, and program effectiveness. Competent to work on most phases of
information systems training.
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CLIN 9 Information
Systems Training Specialist - Senior
Under general direction,
organizes, prepares, and conducts complex training and educational programs for
information systems or user personnel. May design and develop in-house
programs. Maintains records of training activities, employee progress, and program
effectiveness. Competent to work at the highest level of all phases of information
systems training.
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CLIN 10 LAN Administrator -
Intermediate
Under general supervision,
responsible for the acquisition, installation, maintenance, and usage of the
organizations local area network. Manages LAN performance and maintains LAN
security. Ensures that security procedures are implemented and enforced.
Installs all network software. Evaluates, develops and maintains telecommunications
systems. Troubleshoots LAN problems. Establishes and implements LAN policies,
procedures, and standards and ensures their conformance with information systems and
organization objectives. Trains users on LAN operation. Typically requires two
to four years of experience. Frequently reports to a PC support manager or Senior
LAN Administrator.
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CLIN 11 LAN Administrator - Senior
Under general direction,
responsible for administration and day-to-day operation of organizations local area
network (LAN). Provides integrated team support and maintenance of LAN hardware and
software. Maintains integrity of the LAN hardware and software. Installs LAN
software upgrades, including planning and scheduling, testing and coordination.
Studies vendor products to determine those which best meet organization needs; assists in
presentation of information to management resulting in purchase, and installation of
hardware, software, and telecommunications equipment. Performs LAN security
procedures, including implementing login requests. Evaluates new products and
technologies to determine impact on existing system configurations. Prepares
proposals, cot/benefit analyses, and feasibility studies. Provides liaison support
between the PC/LAN team, vendors and internal support group as needed. Typically
requires five to seven years of experience. Frequently reports to an information
systems executive.
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CLIN 12 LAN/WAN Integrator
Responsible for the overall
integration of the enterprise-wide network including the planning, design, installation,
maintenance, management, and coordination of the corporate LAN/WAN (may include local,
metropolitan, and wide area networks). Has responsibility for technical architecture
and recommendations related to LAN/WAN. Is typically a top-level technical
contributor with advanced knowledge and experience in the area of local and wide area
networking, communications, and related hardware/software. Maintains high level of
technical expertise and studies vendor products to determine those which best meet
organization needs. Presents information to management, which may result in the
purchase and installation of hardware, software, and telecommunications equipment.
Recommends network security procedures and policies. Knowledgeable in a
multi-platform operating environment. May work with Voce and/or Data Communications
Analysts.
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CLIN 13 Network Engineer -
Intermediate
Under general supervision,
oversees the purchase, installation, and support of network communications, including
LAN/WAN systems. Works on problems of diverse scope where analysis of situation
requires evaluation and judgment. Responsible for evaluating current systems.
Assists in the planning of large-scale systems projects through vendor comparison and cost
studies. Requires thorough knowledge of LAN/WAN systems, networks, and
applications. Typically requires two to five years of experience.
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CLIN 14 Network Engineer - Senior
Under general direction,
manages the purchase, installation, and support of network communications, including
LAN/WAN systems. Responsible for evaluating current systems. Works on complex
problems where analysis of situation requires in-depth evaluation of various
factors. Plans large-scale systems projects through vendor comparison and cost
studies. Provides work leadership and training to lower level network
engineers. Requires expert knowledge of LAN/WAN systems, networks, and
applications. Typically requires at least five years of experience.
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CLIN 15 PC/LAN Management
Analyst - Intermediate
Under general supervision,
works closely with business and management and staff on LAN support, network design, and
configuration in a multi-server environment. Responsible for the
installation/configuration and support of client servers, application support software,
and implementation of new business software applications. Participates with client
in the installation/configuration of equipment and software. Analyzes and
coordinates resolution of network problems. Provides technical support and
guidelines to client and systems areas through documentation. Requires experience
with Token Ring.
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CLIN 16 PC/LAN Management
Analyst - Senior
Under general direction,
provides consultation to business area management and staff at the highest technical level
for all aspects of PC/LAN design and configuration in a multi-server environment.
Plans and coordinates the installation of new or modified Local Area Networks and installs
and coordinates the resolution of network problems or malfunctions. Provides
technical support and guidelines to client and systems areas through documentation.
Requires experience with Token Ring.
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CLIN 17 Systems Administrator
- Intermediate
Under general supervision,
responsible for installing, configuring, and maintaining operating system workstations and
servers, including web servers, in support of business processing requirements.
Performs software installations and upgrades to operating systems and layered software
packages. Schedules installations and upgrades and maintains them in accordance with
established IT policies and procedures. Monitors and tunes the system to achieve
optimum performance levels. Ensures workstation/server data integrity by evaluating,
implementing, and managing appropriate software and hardware solutions. Ensures
data/media recoverability by implementing a schedule of system backups and database
archive operations. Supports media management through internal methods and
procedures or through offsite storage and retrieval services. Develops and promotes
standard operating procedures. Conducts routine hardware and software audits of
workstations and servers to ensure compliance with established standards, policies, and
configuration guidelines. Develops and maintains a comprehensive operating system
hardware and software configuration database/library of all supporting documentation.
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CLIN 18 Systems Administrator -
Senior
Under general direction,
responsible for activities related to system administration. Assigns personnel to
various projects, directs their activities, and evaluates their work. Ensures
long-term requirements of systems operations and administration are included in the
overall information systems planning of the organization. Responsible for the
installation, maintenance, configuration, and integrity of computer software.
Implements operating system enhancements that will improve the reliability and performance
of the system.
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CLIN 19 UNIX Systems Administrator
Responsible for the
installation, configuration, and maintenance of UNIX operating systems. Recognizes
and troubleshoots problems with server hardware and applications software.
Establishes and documents standards and procedures for management review. Requires
extensive knowledge of computer operations and familiarity with shell and kernel
programming. Typically requires two to four years of experience.
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